Term and Conditions

At Cool Sunglasses Shop, we’re committed to providing stylish, high-quality eyewear with a seamless shopping experience. These terms are designed to protect both you and us, ensuring a transparent and satisfying relationship.

1. User Responsibilities

Account Creation and Security

When creating an account with Cool Sunglasses Shop, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

Acceptable Use

You agree not to use our website to:

• Violate any laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Upload viruses or malicious code
• Interfere with the proper functioning of the website

Age Requirement

You must be at least 18 years old to make a purchase on our website, or have the consent of a parent or guardian.

2. Products and Services

Product Information

Cool Sunglasses Shop offers a curated selection of premium sunglasses including:

• Various styles: Aviator, Cat Eye, D-Frame, Hexagon, Oval, and Oversized
• Collections organized by gender (Men’s, Women’s) and category (Opticals, Accessories)
• New arrivals and seasonal collections

We strive to display our products as accurately as possible, but please note that:

• Colors may appear slightly different due to screen settings
• Product descriptions are provided for informational purposes
• All products are subject to availability

Pricing

All prices are listed in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect orders already placed.

3. Orders and Payment

Order Process

When you place an order with Cool Sunglasses Shop:

1. You will receive an order confirmation email
2. We process orders within 1-2 business days after payment confirmation
3. Once shipped, you will receive a shipping confirmation with tracking information
4. The order constitutes an offer to purchase, which we accept when we ship the items

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Order Cancellations

You may cancel your order within 24 hours of placement, provided it hasn’t yet been processed for shipping. Contact us immediately at [email protected] to request cancellation.

4. Shipping Policy

Shipping Methods

We offer two shipping options:

• Standard Shipping ($12.95): via DHL or FedEx, delivered within 10-15 business days after dispatch
• Free Shipping: via EMS for orders over $50, delivered within 15-25 business days after dispatch

Shipping Areas

We ship worldwide except to:

• Certain remote areas (as determined by carriers)
• Parts of Asia (specific restrictions will be shown during checkout)

Delivery times are estimates and may vary due to factors beyond our control, including customs processing.

Order Tracking

Once your order is shipped, you will receive tracking information via email. You can use this to monitor your package’s journey.

5. Returns and Exchanges

Return Policy

We want you to love your Cool Sunglasses! If you’re not completely satisfied, we offer returns and exchanges within 15 days of receiving your order.

Eligibility Criteria:

• Items must be returned within 15 days of delivery
• Sunglasses must be unworn, undamaged, and in original condition
• All original packaging, documentation, and accessories must be included
• Proof of purchase is required

Non-Returnable Items:

• Ear socks and nose pads that have been removed from original packaging
• Any accessory that has had direct contact with skin (for hygiene reasons)

Return Process

1. Email us at [email protected] within 15 days of receiving your items
2. Include your order number and reason for return
3. Wait for our approval and return instructions (within 2 business days)
4. Securely pack the items in original packaging with all accessories
5. Ship to: Cool Sunglasses Shop, 1970 Patterson Fork Road, Chicago, US 60605
6. Once received and inspected, we’ll process your refund or exchange within 3-5 business days

Refunds

Refunds will be issued to your original payment method within 7-10 business days after we receive and process your return.

Please note:

• Original shipping fees are non-refundable
• Return shipping costs are the customer’s responsibility
• International customers: refunds may be subject to currency exchange fluctuations

Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately at [email protected] with photos of the damage. We will arrange a replacement or refund and provide a prepaid shipping label.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Cool Sunglasses Shop or our content suppliers and protected by international copyright laws.

You may not:

• Republish material from this website without permission
• Sell, rent, or sub-license material from the website
• Reproduce, duplicate, or copy material for commercial purposes
• Redistribute content from Cool Sunglasses Shop without express written consent

The Cool Sunglasses Shop name and logo are trademarks of our company. You may not use these marks without our prior written permission.

7. Liability Limitations

Cool Sunglasses Shop will not be liable for:

• Any indirect, special, or consequential losses
• Business losses, loss of revenue, income, profits, or anticipated savings
• Loss of contracts or business relationships
• Loss of reputation or goodwill
• Loss or corruption of information or data

Our total liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the products in question.

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of information as described in the Privacy Policy.

We implement security measures to protect your personal information, but no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions.

Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Illinois, United States.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.

We will notify registered users of any material changes to these terms via email.

11. Contact Information

We typically respond to inquiries within 2 business days.

Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Cool Sunglasses Shop and look forward to providing you with stylish eyewear and an exceptional shopping experience.