At Cool Sunglasses Shop (coolsunglassesus.com), we value your privacy as much as you value style and quality. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices described below.
1. Information We Collect
We collect information to provide you with a seamless and secure shopping experience, tailored to your preferences:
- Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed via secure gateways like Visa, MasterCard, JCB, and PayPal).
- Browsing Data: We automatically gather technical information including your IP address, browser type, device details, and pages visited to enhance site functionality and user experience.
- Cookies and Tracking Technologies: We use cookies to remember your preferences, analyze trends, and personalize content (see Section 5 for details).
2. How We Use Your Information
Your data helps us deliver a personalized and efficient service:
- To process orders, manage payments, and arrange global shipping (excluding certain Asian and remote regions).
- To communicate with you about orders, promotions, and style updates—only if you opt in.
- To improve our website, product offerings (like Aviator, Cat Eye, and Oversized frames), and customer service based on analytics.
- To prevent fraud and ensure compliance with legal obligations.
3. Data Sharing and Disclosure
We prioritize your privacy and only share information when necessary:
- Service Providers: Trusted third parties (e.g., payment processors like PayPal, shipping carriers) assist in operations under strict confidentiality agreements.
- Legal Compliance: We may disclose data if required by law or to protect our rights and safety.
- Business Transfers: In events like mergers, customer data may transfer to successors, always under this policy’s terms.
We never sell your personal information to third parties for marketing.
4. Data Storage and Security
Your data is stored securely on encrypted servers, with access limited to authorized personnel. We implement industry-standard measures (e.g., SSL encryption for transactions) to safeguard against unauthorized access. However, no online method is 100% secure, and we encourage you to protect your account credentials.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing:
- Essential Cookies: Required for site functionality, such as cart retention during checkout.
- Analytical Cookies: Help us understand how users interact with our site (e.g., via Google Analytics) to refine our collections and layout.
- Marketing Cookies: Used to display relevant ads based on your interests (you can opt out via browser settings).
You can manage cookie preferences through your browser; note that disabling cookies may affect site performance.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time (use the unsubscribe link in emails).
- Request data portability or restrict processing, subject to legal exceptions.
To exercise these rights, email us at [email protected]. We respond within 30 days.
7. International Data Transfers
As a global brand, we may transfer and process data internationally (e.g., for shipping to regions like Europe or North America), ensuring compliance with laws like the GDPR through standard contractual clauses.
8. Changes to This Policy
We may update this policy to reflect changes in practices or laws. The revised version will be posted here with an updated date.
9. Contact Us
For questions about this Privacy Policy or your data, reach out to our dedicated team:
Email: [email protected]
Address: 1970 Patterson Fork Road, Chicago, US 60605
Thank you for trusting Cool Sunglasses Shop—where your style and privacy are always in focus.
